Import Server problems: Does it work at all?

[Former Member]

Hi together,

I am currently trying to get my Import Manager Server to work. But I am not sure if it works at all.

My scenario:

- MDM 5.5 SP3 Patch 1

- Import Server 5.5

What I did so far:

1. created map to import data from excel; import runs fine when executed manually through ImportManager

2. Created Excel Port which uses an inbound clientsystem and the aforementioned map

3. Edited MDIS.INI => interval=30; repositories were recognized and exist in the INI file

4. copied Excel file into the auto-created Ready-directory of the port

5. waited >30mins but nothing happened.

I also tried a simple XML file for which I created a new, working map and a new port. But also, nothing seems to be happening; there are no reports, no logs, nothing which I found. And: YES, the service IS running - I restarted MDM and MDM Import Server after having created the port stuff and modification of MDIS.INI.

Has anyone similar experiences with ImportServer and can someone provide any help how to resolve this critical and weird issue?

Thanks in advance,

martin

[Former Member · Accepted solution]

Hi Martin,

Try this,

Instead of using the importserver, just try with Batch with the following steps.

1. Open ImportBatch.ini file

[Source]

Type=Excel

File Name=<Give the file location>

[Destination]

Repository=<Repository name>

Server = <Server name / IP>

Port = <Portno>

User=admin

Password=<password>

Map=<mapname>

Language="English [US]"

Rest all leave it with the default values.

Run the following command from the command prompt.

importmanagerbatch /INI ImportBatch.ini /CLI

ENTSYSTEM <clientsystemname> /MAP <mapname> /LANGUAGE "English [US]"

After this under the import manager batch installation directory, open the xml log file using IE and check the messages.

Thanks and Regards

Subbu