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Former Member
Jun 14, 2016 at 11:59 PM

BI Platform Support Tool Issue: Memory Analysis check reports incorrect metric value


Good Day Team

I have started to use BI Support Tool version 2.0.3 and happy with the new features this tool brings

However, I have observed an issue per below

For the alert "static.webi.memory.analysis.check", even though the actual system property is set to value True, the support tool is saying that it is set to false. This alert is triggered for all WIPS. Have checked & confirmed the Webi Processing Server Parameter "Enable Memory Analysis" is in enabled status.

We are using BI4.1SP6 patch 6

Do you think that the tool is not picking this property correctly or is there any other property that overrides the "Enable Memory Analysis" parameter that needs to be changed as well?

Any suggestions will be greatly appreciated