Hi ,
We are using Agentry client of version 70.8.2.25
I have added one update rule for Class field to default it’s value to ZM_NOTI and disable rule for Class, Object Type and Catalog Profile fields when then the notification type is ZM.
When I select ZM noti type for first time, Class field is getting defaulted to ZM_NOTI and Object Type and Catalog Profile are getting populated accordingly like shown below. Working as expected.
After above if I select other noti type, Class filed is showing -NONE- as shown below. Working as expected.
Now after above step if I change noti type to ZM then only Class is getting defaulted to ZM_NOTI not Object Type and Catalog Profile fields like shown below. Why it is not defaulting the values like shown in screenshot 2.
I have tried with update rules for Object Type & Catalog Profile fields also, no luck.
I have checked this in WPF client 70.12.1.11, in this version also facing same issue.
-Shyam