on 06-13-2016 5:31 AM
Dear all ,
We have close the sales order through , go to VA02 -> Item level -> and maintain the reason for rejection ,
But during delivery of same material with another sales order , then that closed sales order is also displaying , user got confuse which sales order should
use for delivery ,
so is it possible that closed order should not display during delivery ?
Please guide me to resolve the issue
Thanks and regards,
Sourabh
Even if user selects wrong Sales Order delivery won't be created. In this way he will come to know that delivery can't be created out of that sales order. Moreover, i agree with using VL10A.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I meant that the user can choose an order, which is still open, but is expected to be rejected by order cleaning procedure, not the document, for which he is supposed to create a delivery.
You really need to think of an effective way to communicate the preceding document number to the dispatcher, even if out of the system - e.g. by e-mail (if there is no way to find that just by running reports like V.22, VA05N).
One more thing that you might also need to explain to the end user, if they really prefer to stick with VL01N by material number - this standard F4 help will also show sales order items, for which no delivery can be created at all - for example third-party order items.
If you haven't done so already, it can be useful for them to prepare a short document explaining briefly such cases and showing how to check delivery relevance, order statuses and what are the different item categories that they can encounter. This can save you from some urgent tickets by confused users.
Hello, can you post some screenshot evidence that the sales order is rejected and that the status of the item is shown as completed?
Also a screenshot where the rejected sales order item is shown will be great.
Edit: forgot to mention - show selection from VEPVG for this sales order item from SE16.
Message was edited by: Veselina Peykova
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Though you've rejected the item, there still might be an open requirement from SD to PP. Can you check from t-code MD04 if you can still see this order item? Or from table VBBE in SE16?
If you are still seeing what you shouldn't, run program SDRQCR21 to remove obsolete requirements for this material.
Aaaa, now I see from where the confusion comes from
It is not that a rejected order item appears in delivery due list, it is the F4 selection.
F4 for sales documents per material in standard SAP shows the entries from VBAP no matter what is the status.
The possible ways I can see to handle that are to have a different F4 search or to tell the user that VL10A is a better option to create deliveries.
Anyway, if a user creates a delivery manually via VL01N, this is an exception, so he should already know the order number, no need to search it by material number.
I thought I mentioned the other option - you can check the possibility with an ABAPer to have s custom F4 search.
I still don't understand why the user creates deliveries via VL01n, this is not very efficient, especially if they don't know the order number.
Most companies use VL10A for delivery creation to increase the efficiency and reduce the workload.
What is the reason in your case to use VL01N?
If the user does not know the sales order number - how can you be sure that he will create a delivery for the 'correct' document?
Part of your mission as a consultant is to show the users ways to make better use of the system, so that they can focus on value-adding activities. You can find out why they have adopted such practices and suggest improvements - this is a way better approach than to fix the symptom with custom development.
User | Count |
---|---|
88 | |
7 | |
6 | |
4 | |
3 | |
3 | |
3 | |
3 | |
3 | |
3 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.