SLD Error - Database and company don't show only on a PC. Pls help!

[Former Member]

Hello.

I have a big problem only on a PC. I try to explain the best in english:

I have 1 server where it is installed SAP B1 9  and 4 PCs where I have the clients with their licenses.

It ran very well for months (years). Yesterday 1 pc (ONE ONLY) can't access SAP BUSINESS ONE.

The problem is that, after clicking the client to start to use SAP from that PC, I have the following error: "Impossible to connect to System Landscape Directory (SLD) ; contact the administrator.

I tried different solution, for example to enter the server name and the port: "30010" , as suggested in the forum, and I receive "a green answer" from the server, but I can not see the companies, and I can not connect to the database (After the "green answer, from the "access form" , I receive the following  "red answer": Impossible to connect the database". Read the following things to understand the situation please:

- The problem is only from 1 PC

- All Licenses can access Sap Business One from other 3 PCs and from the server

- The LAN runs well, in fact I can enter the server from this PC, and I can run SAP B1 by remote control without problems, using his license (the operator is working in this way from yesterday ... )

- I removed all the firewall and the Antivirus form PC, and I deactivated windows defender and windows firewall.

- Native server 2008 is installed and runs well (in fact the PC has always well performed untill 2 days ago)

- I tried to uninstall the Client (by CCleaner as suggested) and re install it, but the problem remained.

I read something about "server tools", but I have no idea about how unistall and reinstall them ... the problem is only for a PC, how could it be a similiar problem?

Who can help me to solve the problem?

Any ideas? Please help.

[Former Member · Accepted solution]

Hello,

Please check the ping of client system with server IP Address and server name.

1. Then open windows in C-Drive, then open system 32, open drivers, open etc and select host file then open host file with notepad. Then go to bottom and type 'IP address of server' + Enter Tab button + 'Server Name'.

2. Check user account control account setting is never notify in control penal.

3. Open run command, type %temp% then enter, Press ‘’control + A’’ then ‘’delete’’ and also delete SAP folder in C-Drive > Users > “User Name” > App Data > Local > SAP.

4. Then Right Click on SAP Browser click on run as administrator.

(SAP should be connected via 30000 Port )

Now SAP will work fine..

Regards,

Avnish Sharma

[Former Member · Accepted solution]

Thanks for your support. It is a correct answer.

I just did the point 3 (thanks to another user) and it run the same, withouth running sap as administrator. In fact, as you can read in my question, everything run on my system, and I have the problem only on a pc, but ping is ok, and everything else, too.

Anyway, I think your solution is deeper and runs well, so I check it as "correct answer".

Regards

Daniele

[Former Member]

After thousand of tests, I manage to solve thanks to the solution found from Juric Tihomir, that I quote down here, because I think he could help many of us:

"Hi all,

this sometimes happen if your pc crashes while B1 is running on a PC.

Easiest way to deal with it is to:

- make sure B1 is closed

- go into the  c:\users\{user name with problems}\AppData\Local

- rename SAP map to SAPxx

- start B1 .

This will recreate SAP map with the correct configuration files in it and connect your client to server.

BR,

Tihomir"

Thanks Tihomir.