Cancel of Billing accounting document is disappear

[former_member183690]

Dear All, we are facing strange error from the system , where system is not itself showing error log , when the user has cancel the bill from the VF11 T code  system has cancel the bill but system is not generated accounting , but when  we are checking release of accounting document system is showing accounting document is not yet generated . when we are checking in error log system is showing there is no error log. we also checked in VFX3  system is not showing any document please help  we dont have a archive concept at all in our server please help Regards Hidyath

[Former Member]

Hi,

please check if there is any custom code in user exit.

Also see VFX3 if there is pricing incompletion.

Regards

[Former Member]

We had an issue when cancelling billing document in earlier fiscal year in current period. Try if sap note 2007089 is valid for you.

[Former Member]

Also there is one more possibility, the original invoice F2 was not released to accounting and therefore when it was cancelled, invoice S1 was created, it didnt release to accounting. 

Please check the entry of VBUK-BUCHK for both invoice F2  and S1 whether it is 'C' or 'A'?

[former_member183690]

Hi Lucky this issue is in Production server , original invoice has been released and its open in the customer account as well , but to knock this entry user has cancelled but system has not generated accounting entry nor showing error please help

[Former Member]

There is also one possibility the user might have followed partial cancellation method. Check F2 billing header if VBRK -FKSTO has X. If this is partially cancelled, there won't be check mark. I have faced this situation once. Please check and let me know.

[Former Member]

Since document is very old I suggest better go for workaround instead finding  root cause. We don't what happened that time. Check offset entries has been made in accounting. If not get the help of FI team to make offset journal entries with document type DA manually in accounting and leave the billing document as it is. Else  you can also create credit memo to offset the accounting entries.

[Jelena]

The screenshots don't show any evidence of the "not showing accounting document error". Have you looked at the posting status field? Have you tried releasing the document? What message are you getting?

I can't speak for the accounting practices in your company or country but in general it's rather unusual to use cancellation for the documents created so long ago. Normally, cancellations are used only within the same fiscal period or at least the same year. For older documents use a credit memo instead of cancellation.

There is no sign of anything "disappeared", as you're suggesting. I bet if you try the Release button in VF02 you'll get an error message (most likely due to closed period). And you'll see posting status = "error". If you click Release and truly get nothing at all then open an incident with SAP. But I find it hard to believe this is actually the case.

[former_member183690]

Hi, yes we have already checked the problem is system is not showing accounting error there is no error log as well . we have already tried with VFx3 t code to release accounting document as well nothing works please advice

[ravi_kumar100]

Hi,

The required Account document number series to be generated when already created for other cancelled invoice might lead to this type of issue..

If you already know the required Accounting Document number series to be generated then cross check it in FB03 with the corresponding year.

Regards,

SRK

[Former Member]

hi hidyath,

as per my observation billing document seems to be created in 2013 there was a period block because period has been closed so you can cancel that billing document but system will not be generated accounting document in FI

if you need any additional information please let me know

regards,

rayudu

[former_member183690]

Hi Rayudu how to check period lock for period OB52? or any other way please advice

[Jelena]

Hidyath pasha wrote:

Hi, yes we have already checked the problem is system is not showing accounting error there is no error log as well . we have already tried with VFx3 t code to release accounting document as well nothing works please advice

All the possible advice has already been given here, so what else is expected?

What you are describing is not a normal behavior, so if you believe there is a bug you need to open an incident with SAP. However, you did not actually post any screenshots that confirm what you are saying. The screenshots posted above do not really match the story and don't show the whole picture. E.g. you keep repeating "is not showing accounting error" but what is actually the posting status of the document? Is it a secret?

Simply repeating the same things over and over is not helpful at all. I feel you might need to get someone more experienced involved here (e.g. an FI consultant).

[former_member183690]

Hi Jelena thanks for your reply yes this very strange issue system has not showed any error nor error log all possible screen shot i have  posted already what else required?

[Former Member]

Hi Hidyath,

Could you tell us it is production system or Quality system? If this invoices is copied from other Logial system? Did you check what Kıvanç Bilgin has reply?

The document seems very old. How could possibly the error was overlooked so many years?

I guess you are checking in some quality system which is copy of Production system.

Please check the post of Kıvanç Bilgin once again.

Thank you!

[sez41]

Hi Hidyath,

Has this client been generated by a client copy? If so, please check the document

You can be sure by checking the logical system of billing document (VBRK-LOGSYS) and logical system of client (T000-LOGSYS). If they are different, you are advised to follow the steps in the document. It basically shows how to correct the worng logical system for billing document.

[sez41]

;

Is it possible that you've overlooked my post? Did you check what I've recommended?

[former_member183690]

Hi All, please reply for this issue

[former_member275827]

HI Hidyath,

From the attachment, it is look like you were tried to cancel the 2012 Fiscal year Document.

Please check the account posting possible for this year in system.

And try to cancel the document on that date(28.02.2013), not today or this fiscal year.

[former_member183690]

Hi thanks for the reply this document is posted on 2013 ,but why the system is not showing accounting document error or document please advice

[former_member183690]

Hi Experts, Please help