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Former Member
Jun 07, 2016 at 01:40 PM

SAP help installation error

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Hi Friends,

I have installed SAPhelp online documentation in IDES system which is NW 7.01 and ECC 6.0 EHP 4 with windows OS.

I have installed through SWPM

After extraction i have shared the HTMLHELP folder with SIDADM and SAPserviceSID full permission.

after that i have configured in front end in SR13 t code

after configuration i have clicked on help but it thorughing the below error

Program path = C:\Program Files (x86)\SAP\FrontEnd\SAPgui\HTMLHELP\SHH.EXE

SHH version = 7.4.0.4

Command line = "TYPE=5&SERVER=&PATH=\\hostname\saplib\HTMLHELP\EN&SYSTEM=IDE&_CLASS=IWB_STRUCT&_LOIO=&_SLOIO=e18e51341a06084de10000009b38f83b&LANGUAGE=EN&RELEASE=471&IWB_COUNTRY=&IWB_INDUSTRY=BW&_SCLASS=IWB_STRUCT&FRAME=X"

Info: --- Default settings from command line ---

Info: HelpType=HtmlHelpFile

Info: HtmlHelpFilePath=\\hostname\saplib\HTMLHELP\EN

Info: --- Contents of profile "C:/Windows/sapdoccd.ini" ---

Info: Could not read profile "C:/Windows/sapdoccd.ini"

Info: --- Contents of profile "C:/Program Files (x86)/SAP/FrontEnd/SAPgui/sapdoccd.ini" ---

Info: Could not read profile "C:/Program Files (x86)/SAP/FrontEnd/SAPgui/sapdoccd.ini"

Info: --- Contents of profile "C:/Program Files (x86)/SAP/FrontEnd/sapdoccd.ini" ---

Info: Could not read profile "C:/Program Files (x86)/SAP/FrontEnd/sapdoccd.ini"

Warning: Could not read any profile

Info: --- Starting HtmlHelp ---

Error: Could not find file "\\hostname\saplib\HTMLHELP\EN\htmlhelp.ini"

Kindly help me on this to resolve the issue.

Regards,

P.Marudhu Pandy.