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Former Member

Dialog Work Processes status "running" & action "Commit"

Hello,

We are running SAP R/3 4.7 with kernel 6.40 (patch 344) with Oracle 10.2.04 on Windows 2003.

Actually we are facing a strange performance problem.

We are finding situations where multiple dialog work processes are in status "running" & action "Commit" for several days.


Another side effect of the problem was that we are not able to cancel these processes from SM50 or SM04. We have to cancel them at OS level.

We haven't found any notes describing this issue.

Please provide us your help.


Thank you very much.

Best regards,

Zobair

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1 Answer

  • Jun 06, 2016 at 01:26 AM

    Hi Zobair,

    Please check what is the corresponding database session is doing from st04, session monitor.

    Also if there is any lock from db01.

    Best regards,
    James

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    • Former Member Ravi Raj

      Dear Friends,

      We did a kernel upgrade but the problem persists.

      In fact, we have also a SAP Portal 701 SP3 connected to this R/3 backend. Several BSP applications were developed. These pages are called from the portal.

      Some sessions remain open after logoff from enterprise portal (not all sessions)


      In SM04, that sessions are showed.


      These sessions are linked to dialog processes that stay in status "running" & action "Commit" for several days.


      We have set the parameter "rdisp/plugin_auto_logout" to "10 min" and it works correctly. Except for some sessions, there is no impact. Sessions are not killed.

      Please provide us your help.


      Thank you very much.

      Best regards,

      Zobair


      FYI, I opened another message under: