Skip to Content
0
Jun 03, 2016 at 11:41 PM

Email notifications for Message Processors

1077 Views

Hi,

I get a lot of service requests and incident tickets raised and assigned to me to resolve as the Message Processor in IT Solution Manager (ITSM).

I'd like to configure my ITSM to send email notifications to my Outlook when a ticket is assigned to me.

Is this possible, and if so, how do I go about setting this up?

Thanks!