We are an SAP partner in the process of adopting SAP Solution Manager
To properly set up the product, we require to register installation of SAP Solution Manager
I did that and I got an email reply saying that instead I had to send email to firstname.lastname@example.org, which I did (with Request Form attached)
And then email@example.com replies and says I have to send request through web form in SAP Support Portal (back to the start)
My questions are:
1. Has anyone else experienced this?
2. Then how am I supposed to register installation?