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Former Member
Jun 03, 2016 at 01:24 PM

Crystal Reports Server XI Installation Issue

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Hi,

I am busy installing Crystal Reports Server XI running on a Windows 7 64 bit unit. The installation progresses very well until it gets to a point where it just seems to stop and it never goes beyond that point. It just does the following and it has been standing there for hours.

"Time remaining: 4 minutes".

What I've tried so far :
1.) Restarting and trying the installation again.
2.) I've checked the application and system logs, but no information is available as to why this issue might be occurring.
3.) Disabled anti-virus

4.) Ran the Setup.exe as administrator.

Any idea on how I can get it to complete the installation ?

[EDIT] I found some sort of log file but I don't know if it will be of use. It had a line with an error code within it :

Installation success or error status : 1602