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Former Member

Confirmations is not displayed for Team Shopping cart

Hi All,

I have the below scenario.

User A and User B are substitutes for each other.

User B creates one shopping cart and mark it as team cart.

User A creates confirmation for this team cart.
If logging on as user A, this user will be able to see this confirmation in both tab 'Confirmation' and 'Confirmation for team carts'.

If logging on as user B, this user will only be able to see this confirmation in 'Confirmation' tab.

But in my case with User A I am not able to see any Confirmation in 'Confirmation' and 'Confirmation for team carts' tab.

Kindly suggest what action needs to be taken.

Best Regards,

Chirag Shah

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1 Answer

  • Jun 02, 2016 at 08:51 AM

    Hello,

    for your first statement:

    "If logging on as user B, this user will only be able to see this confirmation in 'Confirmation' tab."

    This is not correct: SC creator, Requester and Recipient are able to see SC/PO Confirmations

    For the second statement:

    "But in my case with User A I am not able to see any Confirmation in 'Confirmation' and 'Confirmation for team carts' tab"

    what are the criteria for your confirmation query?

    Regards.

    Laurent.


    CONF Query.png (34.1 kB)
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    • Former Member Stanley Zhang

      Dear Stanley,

      I have checked the value of PURCHTEAM at the header level and it is coming blank in my case, even though I have checked the Checkbox for the Team Shopping Cart.

      Also there is no "take over" action happening during this process.

      I am facing this issue since the field PURCHTEAM is coming blank. As in the debugging I have change the value of the field to TEAM CART, then after refresh of the query I can see the confirmation in the "Confirmation for Team Cart".

      Kindly suggest what can be done to remove this issue.

      Thank You.

      Best Regards,

      Chirag Shah