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Former Member
Mar 06, 2006 at 08:51 PM

Portal Password Reset problem

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Portal Password Reset problem

Posted: Mar 6, 2006 12:42 PM Reply E-mail this post

Hi All,

My scenario wants an automated process where the users can reset their own password. Do you know if the user password reset on the logon page is a automated process? Does the email with password go directly to the user or the email goes to the administrator and then the administrator has to reset the password? Do I need to configure the SMTP in my client system for this? If so can you give the steps involved for configuring SMTP?

I have configured SMTP server by logging as Administrator in portal -> System Admin -> Sys Confgiruation ->

Universal Worlist & Workflow -> Engine and gave the notification email as 'JavaMail'.

The again portal -> System Admin -> Sys Confgiruation ->

Universal Worlist & Workflow -> Email edit it gave the Host name as my SMTP mail server name. I checked my mail server through telner <mail server> 25 and it is opening in command prompt. Am I missing anything here in SMTP configuaration. Fileds like Pop3 User and Pop3 Password I wanted to leave as blank but when I click save in Portal , it self add some encrypted values.

can Anybody has done the above scenario.Its urgent.

I have read on help.sap.com and it looks like it sends an email to administrator and then the administrator resets the user password. Is my understanding correct on the above.

Can anyone provide me a step by step approach on the same.

Suitable answers will be rewarded definitely.

Regards,

Narayanan B