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Former Member
Mar 06, 2006 at 01:20 PM

Customer Interaction Center --> MSA


Dear Colleagues,

The scenarion is:

Sales Representative has created Activity (Meeting) in MSA. By default logged in user will be taken as fuction "Sales Representative" in 'Person responsible' tile. I have added one more employee in this tile as fuction "Person responsible".

So till here, sales rep has created activity in MSA and deligated this to one employee.

Now as a employee, I go to CIC (customer intreaction center) screen and I would like to know what all activities are assigned to me by my sales representative. Is this possible?

I can not see ant option to search my activities.

Please do guide.



I am trying to search with g