Attach .hwl file in a incident

[Former Member]

Hello community,

I recorded with HTTPWatch the system performance. I would like to open a incident about this. I went to Business Configuration --> Open All Activity --> Fine Tunes --> Activities --> CUSTOMER-DEFINED DOCUMENT TYPES FOR ATTACHMENTS but when I insert .hwl or only hwl the type isn´t valid. Any advice please?

BR,

Bruno Tiago

[suman_saurabh · Accepted solution]

Hi Bruno,

.hwl is not supported.

You can zip the file and then attach it with incident.

Regards,

Suman

[Former Member · Accepted solution]

Hey Suman,

Thank you for the advice, it works in .rar!

BR,

Bruno Tiago