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Former Member
May 26, 2016 at 02:40 PM

Total amount in Customer Balance Confirmation letter

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Hello everyone,

I have a request to create Customer Balance Confirmation letter.

At first I created it as a copy of standard Form for Letter and Reply - F130_CONFIRM_01.

Everything was fine with it but then I had to change it because, due to some local legislation, it has to be one page document and only info on it (except for names and addresses) should be total amount. So no check list, no reply, no individual items just one document with total amount which customer should approve or reject and send it back.

Since I already had it, almost ready, in the system I continued with original document and adjusted it as requested, but now I have problem with total amount.

I tried with &RF130-SALDO&, &RF130-GSALDB& and &RF130-GSALDD& but it's always showing zero amount (0 or 0,00).

Also experimented with different "total amount" fields, but no luck.

For example: &KNC1-UMSAV& is taking amount from the last document and showing it in all docs I process through F.17.


You probably guessed it but I must add that I'm new to smart forms and any help would be greatly appreciated.


Thank you in advance.