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May 26, 2016 at 01:59 PM

CRS 300021 - What's the missing authorization object?

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Hi all,


when a user is trying to schedule a crystal reports with the target output type 'E-Mail' within the BI launch PAD (4.1 SP6). The user get's the error message: 'User does not have right to download document and only has rights to schedule to the default enterprise location and inbox destinations. (CRS 300021)'. Does anybody knows what authorization object is here required? Is there a possibility to make something like an authorization trace in order to find the missing authorization?


Many thanks in advance...


Best Regards,

Alex