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Former Member
May 26, 2016 at 12:01 PM

Offline Capabilities on Custom UI Screen



in order to meet some Business Process Requirements, we defined a Custom UI Screen (a Worklist) on the standard LeanLead Business Object, in the same way the standard OWL COD_Mkt_Prospect_SADL has been defined in the Cloud for Customer Repository.

The new UI screen works fine and achieves all the requirements. However, when we try to test it on the Offline mode client (C4C, Extended Edition for Windows), the OWL doesn't display any result, as shown in the picture here below:

Our premises for these discussion are of course the following:

  • Offline Settings have been successfully set up in the system via the Administrator --> General Settings functionality;
  • All the other Business Objects (including the Leads in the standard OWL COD_Mkt_Prospect_SADL) have been successfully tested in Offlline mode.

Do you have any advice on how to solve this issue? Are there any additional settings in the custom OWL definition in order to enable the Offline mode capabilities?

Thank you so much for your contribution.

Kind regards,