SAP Addon Error

Dear Forum,

Our Customer Database shuts down automatically.

We found some solution from SAP with trial and error.

SAP Note : 2079411, we are doing the testing now.

Find our connected addons with the customer database.

We run the following query

SELECT *

FROM OARI T0 INNER JOIN [SBO-COMMON].dbo.SARI T1

ON T0.AddOnID = T1.AddOnID

WHERE T0.AStatus = 'Y'

The result shows the connected addon as "SBO Script"

But SAP Business One application, there is no active and connected addon.

Kindly explain.

Thanks