Desktop Folders Deleted while removing Older Crystal Reports Version

[Former Member]

Hi

I removed the Crystal Reports 2013 demo version from my PC. After rebooting my computer, all desktop files were removed (deleted).  Our original version of crystal reports was 2004 and we just purchased 2016 upgrade.  I was instructed to remove previous version to install 2016.  Can someone help me restore all desktop folders that were deleted.

Thank You

[abhilash_kumar]

Hi Ryan,

CR only deletes its installed files and folders when uninstalling.

What folders on the desktop were removed?

-Abhilash