Hi all,
I'm currently discovering the relative selects for the agent in the data source "Tickets". I figured out how the select "My Reporting Line & Me" works. This one is dependent on the org assignment but how do the other the other two "My Direct Reports" & "My Teams" work. Right now I cannot detect any dependency to the org assignment.
The given descriptions are not really self-explaining:
It would be great if someone could help me out here.
Thank you in advance,
Nicolas