How to redirect a workflow ?

[former_member277889]

Hi,

     I want to redirect the employee leave work item if it sits in the manager's inbox for 72 hours (like if the manager is on leave).

     It must go to the manager's superior and the work item should be deleted form the managers inbox.

     To do this, do I define a new task?

Guys please help!!!

[anjan_paul · Accepted solution]

Hi,

    You can do it by maintain Deadline monitoring with Model as Actioned. Then the model branch  you can add one process control step  to obsolete the previous step and add one step to send new workitem to manager. And in the new step add a rule to determine manager

[former_member277889 · Accepted solution]

Hi,

     Can please post a sample workflow image please that could clarify a lot better

Regards ,

        Toney C Benoy