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Crystal server doesn't open report after a crystal report SP update

Former Member
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Updating crystal report from 2011 SP 4 to SP 12, the same report templates stopped working on Crystal server 2011 (Version 14.1.0)

Tried creating a brand new template with crystal report 2011 SP 12 after the update, then loaded it onto the server through CMC, no luck...

Am I missing something in the updates? Config I have to do on crystal server to use the newer version of crystal report?

Any help is greatly appreciated!

Accepted Solutions (0)

Answers (1)

Answers (1)

abhilash_kumar
Active Contributor
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Hi Ting,

Do you receive any errors when doing so?

Also, 14.1 is CR 2013 not CR 2011.

Have you tried upgrading CR Designer 2011 to the same patch as the Server and then saving it to the repository (not uploading from CMC)?

-Abhilash

Former Member
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Hi Abhilash,

Thank you for helping.

Do you receive any errors when doing so?

I do not see any errors. for an empty report,  I let it stay on the loading page for 5 mins before I finally gave up.

Also, 14.1 is CR 2013 not CR 2011.

I see 'SAP Crytal Server 2011 SP4' in my installed programs list in control panel.

Have you tried upgrading CR Designer 2011 to the same patch as the Server and then saving it to the repository (not uploading from CMC)?

I also see 'Crystal Report 2011 SP4' and 'Crystal Report 2011 SP12 udpdate' in my installed programs list. What i need is an update to Crystal Server?

Thanks