Regarding Web Service under Domain control

[former_member461682]

Dear All,

I have installed SAP Business One 9.2 patch 2  in Windows Server 2014 R2. This server is controlled under a Domain server.

I have installed the Gate Keeper with Local  SAP Server IP[192.168.1.189].  In SLD, i mapped  the external IP(Public IP: 103.30.194.237) for Browser Service also SLD is also mapped with this same external IP (Public IP:103.30.194.237) .

This Public IP is controlled under Cyberoam, Administrator say all ports are opened such as {30000,30010,8100,1433,2099}

When i connect SAP through internet Browser B-One functions properly but when , I try to login through a public IP  just logs in further no display of screen.

Kindly request you all to overcome this problem

Regards:

Prasanna.

[frank_wang6]

Two things u need to check.

1. Register public ip in SLD, there is an extra tab for this purpose.

2. Go to Tomcat (B1 web access gatekeeper folder), and find SLD-config.xml, change the internal ip to external ip.

Frank

[former_member461682]

Hi Frank,

Yes I have registered public ip . In The SLD Config file its with my local sap server ip, if i change and restart my web service , then i try to login into SAP through browser it is not working

Regards:

Prasanna

[frank_wang6]

Well, in my experience, once u change SLD-config.xml, the internal client will be forwarded to external ip directly. Did u see that?

Frank

[former_member461682]

Hi Frank,

No its not working I changed the SLD Config from internal to external IP the Browser is not working.

Regards:

Prasanna

[former_member198649]

Dear Prasanna,

If after Logon, Screen Shows Nothing, just restart the Browser Integration Service and logon again. It will take time to respond after restart. Hope it will work.

[former_member461682]

Hi Tariq,

Ya i tried of restarting Browser Service , tried out re running service but no changes . SAP Browser works internal but unable to login through external IP

Regards:

Prasanna

[former_member198649]

Dear Prasanna,

Do you use Both Internal and Public IP on a Same Computer??

[former_member461682]

Hi Tariq,

I installed Browser Service with external ip and my sld with internal ip. When i want to run Browser service i call my external ip. This work fine inside the  local  network but outside its not connecting

Regards:

Prasanna

[frank_wang6]

man,

although i am not sure whats wrong with ur setup, i would suggest u turn off 1433's mapping immediately. i just checked, ur 1433 port is open to public. This is SQL port, no need to expose to public at all.

Frank

[former_member461682]

Hi frank,

Presently we opened all ports to run the  web service.

Regards:

Prasanna

[frank_wang6]

The only port u need is 8100, and 30010. I tried already, I would suggest u close other port mapping.

Frank