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Former Member
May 17, 2016 at 04:00 AM

CSV Format Export feature not working

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I am having issue in CSV Format Export feature.

When I design a new report (Standard report), preview and Export to CSV format. Here, we use to see a dialog for exporting to CSV format. In the 2nd dialog, I have the option to choose for selecting "Isolate Report/Page Sections".

But, when we execute the same Crystal report through our application; try to Export to CSV Format, we don’t see the "Isolate Report/Page Sections" option.

In the application environment server, we have already installed CR XI R2 software.

I would like to know, whether anything in the installation of components/registration, we miss in the application side, causing the issue.