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Former Member
May 16, 2016 at 07:43 PM

GRC AC10.1 - Manager rejection at Role Level

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Hello All,

I have a requirement from my customer to make "Rejection at role level" active for the MANAGER stage on GRC AC.

I changed my MSMP config to activate it, but when at the manager stage trying to reject a role and approve the rest of the request, the system gives me the message "User xxxxxxxxxxxxxx does not exist on system xxxxxxxxxxxxxxx"

Users are requested to select the system upon request submission and system has NO APPROVAL path.

Only work around I found is for the manager to click on "Show All Assignments" and bring the requested system on. Doing this he is able to approve and reject any role without issues.

Anyone has a recommendation? 😕