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May 16, 2016 at 10:32 AM

Action Assignment Block in SRVR

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Dear Champs,

I am willing for using ACTION Assignment Block in Service Request (SRVR). Initially, I could not find any ACTION Assignment Block through Personalize option . Then I click on configure page and from there Move Action Profile Assignment Block in to Displayed Assignment Block Option (See screen Short 1) . But after saving that configuration I can not find ACTION Assignment Block in Personalization (See screen short 2).

Please guide me how I can get Action Assignment Block ?

Looking forward for your cooperation.

Thanks

Attachments

Screen Short 2.jpg (261.0 kB)
Screen Short 1.jpg (378.9 kB)