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Former Member
May 16, 2016 at 09:09 AM

Email Preview on the account identification

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Hello Experts

I am trying to add on the component CRMCMP_CCS_EMLV to the account identification screen like the image below.

So the steps to do this is as follows:

1) Interact with email on the inbox

2) Once the interaction is done - this identifies the account automatically and takes you back to the identification screen

3) The identification screen shows the account identified with the email preview

Steps 1 and 2 I have completed

But I am struggling to include the Email preview - any assistance will be greatly appreciated.

Regards

muneeb

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