Missing field "Pl Plant" in customer complaint notifications

[Former Member]

Dear Experts,

I have an urgent query to resolve ! My Plant Maintenance domain has recently made  "planning plant field" mandatory/required using OIAL for their notifications. Now in my SD domain while creating customer complaint notifications (QM01)- A message is popped out " Planning plant field must be filled" whereas there is no such field as the planning plant. Please guide.

How can I resolve this issue since my PM domain does not want to change the current settings of they have made. Is there any way I can guide them to perform this task excluding type-notification Q1, Q2, Q3 using (IMG menu).

I need urgent support since another department of my company is involved and my customer is stuck with PQC and they are holding us responsible for this.

Best Regards

Rubab Zehra.

Please see the error snap shot below:

Is there any way I can add this field?

Regards

Rubab

[jogeswararao_kavala · Accepted solution]

Rubab

• You are travelling in an incorrect direction. Solution has been posted to your issue in Q1 notification in your other thread. Repercussions of Planning Plant as Mandatory Field
• Planner Group and hence Planning plant is not related with Q1 Notification so you can not modify the standard set-up of Quality notifications to overcome your incorrect setting in customizing.
• This amounts to doing another wrong thing instead of correcting the first one.

[Former Member · Accepted solution]

Thanks Sir,

Dear visitors/learners you can reach-out the solution to this query on the "link" shared above by Joges Sir !

Regards

Rubab Zehra