In production issue i could not able to update the new mobile number on individual account page?

[former_member198180]

Hi Team,

I am facing the problem on production ,in account page-for individual account -if i try to update the mobile number field the new number getting saved,but when we edit the BP ID again it show old mobile number.

Could you please help here to solve the issue.

Thanks & Regards

Kalpana

[kapilpatil]

Hello Kalpana,

Please check if you have appropriate authorizations to change mobile. there might be a check at API level and error is not transferred to WEB UI.

Check any other custom development around mobile numbers.

Thanks,

Kapil