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Former Member
May 11, 2016 at 02:50 PM

Error for same Serial numbers in Return & Replacement Purchase order


Hi Gurus,

I have a requirement to process Vendor return by using a Return PO. My materials are serialized.

My first item post in my PO concerns the return. The second line concerns the replacement.

The issue is how to return and order the same serials numbers in the same Purchase Order.

Exemple : I have to return the defective materials SN001 and SN002 to make the supplier process to replacement. In the second line I'm not able to order 2PC with SN001 and SN002 as serial numbers.

The systems displays following error message : "serial numbers already assigned"

Thanks for your help