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May 11, 2016 at 04:33 AM

Crystal Report for Enterprise session is logoff when refreh data


Hi Expert,

I have one strange problem, that I will open CR report which saved in BO platform in Crystal Report for Enterprise 4.1 client tool, report which uses BICS connection, report will open successfully (shows report structure also) but after the open when I click page (refresh), login session is disconnected and page shows black page and it asked for the login again...Even if I given credentials still the same problem, Even for the new report creation also face same problem..

Seems to problem here is with data connectivity during session is disconnecting, Will be the issue related to DSL bridge service, or Crystal Report processing server, Any idea?

Thanks in advance..