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Impact of Unsupported Languages in Scoping in C4C


As some of the countries/languages are not supported in Scoping in C4C. we have an option for Language translation.

I would like to know what is the impact or restriction of using Unsupported language. For Instance Portuguese language is not supported in Scoping.

What are the restrictions? what is the impact of using Portuguese language. Any impact on functionalities as it is not supported? Impact on Org structure?


Abdul Rasheed

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  • Posted on May 10, 2016 at 11:35 AM

    Hello Abdul ,

    The language as 'Portuguese' is also supported .You can make it available following below

    steps .

    1.Logon in system ->Go to Business Configuration ->Edit Project Scope ->Go to Steps 4:Question

    ->click 'Build In Service and Suppoet ->Click Business Enviorment->click Address and Language.

    =>On Right Hand side ,you can see the language selection option .Here you can check the language

    as 'Portuguese'.

    =>When you close and get back to Logon page ,an option for language as 'Portuguese' will be available .Once you logon all the content can be seen in Portuguese language .

    Hope this answers.

    Best Regards,


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    • Andrew Griffin Abdul Rasheed Mohammed

      We also have the same issue - Romanian is available as a language in fine tuning as standard but is not available as a "solution language" in scoping under Scoping --> Questions --> Built-in Services and Support --> Business Environment --> Addresses and Languages. re: OSS Note 1777108 - How to Add a New System Language

      Selecting the Romanian language in fine tuning (Additional Communication Languages) does not seem to present it within the logon language drop-down.

      I noticed that the fine tuning states "Your solution is delivered with a fixed number of languages for logging on to the system. To communicate in languages other than the logon languages chosen during scoping, select from the list of available communication languages. The system then supports the translation of certain texts on system UIs and printed forms into these allowed communication languages." To me that is saying that setting the additional language only enables you to maintain translations for it, not to use it as a logon language.

      Incidentally, not having the logon languages listed in alphabetical order is a pain. :-/

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