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Former Member
May 10, 2016 at 02:42 AM

Problems opening Word documents via SAP Business Client


Dear Experts,

We are experiencing a problem where SAP Business Client (via IE) is not able to determine the default app in Windows for opening documents such as Word (etc.). We get a popup that requests user to chose an app for opening the file (no option to chose the default app).

If we try opening the same URL in IE directly it works fine, just via SAP Business client it seems not to be reading IE settings. Does anyone else have similar problem?

The attached image holds the sample of the URL used, how it is read via SAP Business Client and how via IE. It seems when opening via IE the File Name can be read, but not when opening the same URL via SAP Business Client. Are we missing a setting for our client?

Help much appreciated.

Many thanks!

Matevz Babnik


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