Skip to Content
May 10, 2016 at 01:27 AM

ITS Mobile Screen scaling down issue in MC9200 Device


Hi all,

This is regarding the scaling down issue for Internet service in MC9200 Device.I have gone through a lot of options in the forum but we are unable to resolve the issue.

We are using Enterprise Browser in the RF device,but the internet device is not displaying proportionately in the device.

Please find the attached device snapshots.

I have tried meta tags by creating a HTML include as DEVINCLUDE_SYMBOL9200 and maintaining it as value for parameter ITSMOBILEDEVICEINCLUDE.I tested the below meta tags but no result.

  1. <meta name="viewport" content="width=device-width, height=device-height, initial-scale=1.0">
  2. <meta name=โ€œmobileoptimizedโ€ content=โ€œ240โ€>
  3. <meta name="viewport" content="width=240, height=320, user-scalable=yes,

initial-scale=2.5, maximum-scale=5.0, minimum-scale=1.0" />

I have also increased the value of parameter ~ITSMOBILEELEMFACTOR to 9 ,but no difference in output.

i have tried adding both the parameters in Internet Service parameters in SE80 and also in GUI configuration parameter in SICF.

Kindly advise.




113.png (64.6 kB)
1.jpg (204.5 kB)