Skip to Content

Collection Management (FSCM) in Utility companies (FICA).

Hi Gurus

We have a client that is a utility company. It has implemented FICA where they manage all receivables and customer payment. Only summary lines are posted to General Ledger and nothing is posted to traditional AR sub-ledger.

Client wants to implement FSCM - Collection management. As per my understanding FSCM collection management is integrated to traditional AR sub-ledger and cannot work with FICA alone.

Is my understanding right. In case it is not possible, what is the other solution we have in utilities similar to collection management.


Add a comment
10|10000 characters needed characters exceeded

Related questions

3 Answers

  • Posted on Jun 02, 2016 at 03:47 PM

    Thanks Rahul/William

    I configured BRF, created event that in turn will trigger action to identify collection step. I assigned Collection strategy to application class and event. I assigned collection strategy to contract in T-Code FPCG. Business partner has open items.

    Even then when I am running dunning proposal for the respective business partner using T-Code FPVA, my dunning proposal is empty.

    Do you think I am missing anything. Your help will be greatly appreciated.



    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 05, 2016 at 08:04 PM

    Collections management is part of FICA - an enhancement of standard dunning process. It is different than FSCM collections. You can find information in the help.

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 06, 2016 at 09:05 AM


    If you want to do collections management for utility customers and are currently using ISU as your billing engine, then you will need to look at Collection Strategy in FICA. It uses Business Rule Framework to define your collection rules.


    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.