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Collection Management (FSCM) in Utility companies (FICA).

Hi Gurus

We have a client that is a utility company. It has implemented FICA where they manage all receivables and customer payment. Only summary lines are posted to General Ledger and nothing is posted to traditional AR sub-ledger.

Client wants to implement FSCM - Collection management. As per my understanding FSCM collection management is integrated to traditional AR sub-ledger and cannot work with FICA alone.

Is my understanding right. In case it is not possible, what is the other solution we have in utilities similar to collection management.

Thanks

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3 Answers

  • Posted on Jun 02, 2016 at 03:47 PM

    Thanks Rahul/William

    I configured BRF, created event that in turn will trigger action to identify collection step. I assigned Collection strategy to application class and event. I assigned collection strategy to contract in T-Code FPCG. Business partner has open items.

    Even then when I am running dunning proposal for the respective business partner using T-Code FPVA, my dunning proposal is empty.

    Do you think I am missing anything. Your help will be greatly appreciated.

    Thanks

    Saurabh

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  • Posted on May 05, 2016 at 08:04 PM

    Collections management is part of FICA - an enhancement of standard dunning process. It is different than FSCM collections. You can find information in the help.

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  • Posted on May 06, 2016 at 09:05 AM

    Saurabh,

    If you want to do collections management for utility customers and are currently using ISU as your billing engine, then you will need to look at Collection Strategy in FICA. It uses Business Rule Framework to define your collection rules.


    Regards,
    Rahul

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