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Former Member
May 04, 2016 at 04:36 PM

Return Delivery re-assignment of Serial No issue

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Dear Experts,


We are processing Returns from customer and able to create Return Delivery but when we are assigning/ entering Serial number, which is assigned to Customer Delivery.

I want to use the same serial number which is already used but when i am trying to use it . it shows the below screen.

We changed the status through IQ02 of equipment but still system rejecting Serial No.

Awaiting for your responses.

Thanks in advance.

Kind Regards,

PP

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Error.jpg (16.0 kB)