How to automatically extract application logs from C4C platform ?

[Former Member]

Hi,

I would like to know if it is possible to automatically extract the logs from C4C ?

Like automatically get the user login access, the system performance status, etc...

The need is then to feed those logs in an Enterprise Supervising System like Nagios.

Thanks for your help.

kind regards,

Christophe

[AnkushPashine]

Hello Christophe,

Please refer below thread, which might help you :-

Regards,

Ankush

[Former Member]

Hello Ankush,

thanks for the quick response! I have already found this thread, but this is not what I am looking for.

There it is only referring to configuration changes.

BR

Hannes

[AnkushPashine]

Hello Hannes,

Yes, it is not complete answer to your query . Lets wait for other experts if can help ,meanwhile will check the same .

Regards,

Ankush.

[Former Member]

Hi Ankush,

Thanks for the link but this is not exactly what I'm looking for, as the most important part of my request is to automate the extraction of the C4C logs.

I don't want to have any manual step performed, I would like to automatically extract the logs, and then integrate it into another software managing this at enterprise level.

Moreover the change log mentioned in the post does not cover the whole scope : user logins, session duration etc...

kind regards,

Christophe AROD

[former_member188702]

Hi Christophe,

You can access application logs such as User logon activity, transation usage, response times, API usage etc via the in-tenant reporting capbility. Please note that this is in Beta and accesible via the Administartor WC. For complete report coverage it is accesible within the Analysis WC  --> Reports section.

Best,

Karthik Sj (C4C Product Management)

[Former Member]

Hi Karthik,

Thanks for this answer, I am aware of the possibility to access this information through the beta reports, however what I need is an automatic extraction of this information, not a manual consultation in a report.

Do you know if there is a way to automate that ?

regards,

Christophe

[Former Member]

Hello Christophe,

I have the same inquiry. Any updates on that?

Thanks a lot and kind regards

Hannes