MDG Portal reports "BP role xxs already exists for partner" when trying to amend a customer

[Former Member]

Hi

We are experiencing an issue in the MDG portal when a user is trying to amend an existing customer details.

When they submit the changes, they get the following errors:

BP role xxs already exists for partner

Business Partner with GUID nnnn already exists

Business Partner xxxx already exists

Grouping ZC01 has internal number assignments, do not enter a number

Tax category for country xxxx already exists

Sales area already exists

Company code already exists

Customer already exists

We can see that the changes aren't reflected in the back end ECC system.

We've checked and made changes manually in the back end system via transaction XD02 and this works fine; we can then also see these changes reflected in MDG.

Does anyone know what the issue could be? This is MDG_APPL 607 in ECC (MDG 6.1 I believe). This issue is only occurring after a recently SPS upgrade (to SP13).

Thanks

Ross

[Former Member]

Hi Ross,

• Check the Number range status in BUCF. Check and maintain the free Number available.
• In MDGIMG -> Process Modelling, Check whether Change mode relevant Business activity is maintained for your Change mode specific CR type. And logical action CHANGE is assigned to your Change mode relevant Business activity.

[Former Member]

Thanks for the responses. The number ranges have now been checked and appear to align correctly between ECC and MDG.

Also checked in MDGIMG, everything looks to be set up correctly there; there's a CREATE for 'Create customer' and CHANGE for 'Process customer'.

Any other ideas?

[former_member188878]

Ross,check the CR type you are using for changing the customer by mistake you picked the Create Business activity for Process customer or something mismatch.

[Former Member]

Thanks but no changes have been made in that area. And it's consistent across the landscape; it seems that SP13 patching has done something.

[Former Member]

Still stuck with this one. SAP finally responded to the OSS ticket and has done some debugging but we have no more feedback yet.

One thing we did notice ourselves when debugging is that it appears to be doing 'insert' rather than 'modify' - could it be incorrectly trying to create a new entry (and fails because it already exists) rather than modifying the current one? Would that be a bug in the code though - any config (MDGIMG?) related to this?

[former_member206605]

Hello Ross

The problem seems to be in linkage i.e the BP is already linked to more than 1 customer. Check the note - 974504 - Inconsistencies in link tables of master data sync.

Implement the program and correct the linkage.

Kiran

[Former Member]

Thanks - I've read the note - but not convinced this is relevant. I've a Basis background so don't fully understand this from a functional view, but I do believe this to be a different issue. There's no 'valid for' version information on the OSS ticket either to see if this is valid for our version...

[former_member188878]

Ross,

Please check the table TB001 entries related to BP grouping,some time entries will not be stored here related to CVI integration.

[former_member201266]

Hi Ross,

Can you please check if there has been any changes to number range or anything, my assumption is this due to number range conflict, please check the them and CVI again.

Thanks,

Cherry.