I am trying to simulate a call to the CTI to show it on the Live Activity.
However, when I use the Client Adapter Simulator nothing happens in the Live Activity in HTML5 and Silverlight (tested in Chrome and IE).
I already had follow all the steps on:
Also checked the threads:
All that with no success.
To explain better I will post some screenshots.
1) When testing in Chrome (HTML5) the iframe is with the wrong link, it shows the IP instead the localhost. On IE is ok
2) When I left the Line Activity and came back, the iframe shows up, in Chrome and IE (HTML5 and Silverlight). Just like the figure below.
Moreover, when I click on "Open file in a separate browser window" it opens in a new window with the link http://127.0.0.1:36729/CTIMain.htm
3) The link http://127.0.0.1:36729/CTIMain.htm gives me an error:
Changing it to http://localhost:36729/CTIMain.htm it works ok.
4) Investigating deeper in the Event Logger of Windows I got this error:
So I put the SAPCODCTIConnector.dll in the Dependency Walker and was missing IEShims.dll, so I put it on the same folder and this error has gone. But, still not working on Line Activity.
Does someone have a glue why my CTI is not working and nothing is showing up in my Line Activity?
Thanks in advance