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SAP PI 7.31: Alerting doesn't get send to mail recevier


since two month we are struggling with a strange error behavior:

We have implemented the Alerting-Mail for the ALERT-TO-MAIL Group. These has been working fine until for two month. Since then the Job is working and collecting the mails but they are not send to the confgured Receivers. Instead they are just send to the "MailFrom" adress.

Does anyone one has struggled with this error and know how to fix it?


Christian Gessner

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2 Answers

  • Posted on Apr 29, 2016 at 11:34 AM

    Hi Christian,

    Check is this sap note is applicable to your PI system.

    2122500 - Alerting: wrong mail receiver in e-mail consumer job

    The wrong receiver is filled in the e-mail because of a programming error. The consumer job fills the value from parameter MailFrom in the e-mail receiver field.



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  • Posted on Apr 29, 2016 at 10:16 AM

    Hello Christian,

    so you mean the mails are send to the entry maintained in the MailFrom details?

    Try once re-configuring the job and ensure the same job is not running for other consumers.

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