I have the following issue and I wonder if there's a way to solve it.
We are an FMGC company with different distribution channels such as KR,SS,FS,BI&WS.
We assign credit limit and payment term for each customer in our company. Once the limit is exceeded either for the amount or the term the system will automatically block any new sales order to that customer which's is correct.
For one channel which is KR, the common practice is to release all sales order even the credit limit and payment terms have been exceeded. This is waste of time as we have more than 300 sales order to KR on a daily basis and for each order sales should contract finance to release sales orders.
Is there any way that we can assign credit limit and PT for KR customers without activating the control function of blocking the system?
Can we make it on customer level? such as for KR top 15 customers?