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Former Member

Startup Agent sapstartsrv timing out

Hi All,

We are not able to bring up Netweaver app server after we mounted the installation on our new server. Can you help me here in identifying the root cause ?

Here is the output we got when we troubleshoot

sapeis-dev-01:nsdadm 79> /usr/sap/NSD/SCS01/exe/sapcontrol -nr 01 -function WaitforServiceStarted 120 10

FAIL: Timeout

sapeis-dev-01:nsdadm 80> /usr/sap/NSD/SCS01/exe/sapcontrol -nr 01 -debug -function Start

[Thr 140516277884704] Wed Apr 27 19:46:24 2016

[Thr 140516277884704] NiIInit: allocated nitab (2048 at 7fcc7c951010)

[Thr 140516277884704] NiIHSBufInit: initialize hostname buffer (IPv4)

[Thr 140516277884704] NiHLInit: alloc host buf (100 entries)

[Thr 140516277884704] NiSrvLInit: alloc serv bufs (100 entries)

[Thr 140516277884704] ***LOG Q0I=> NiPGetServByName: 'sapctrl01' not found: getaddrinfo [/bas/742_REL/src/base/ni/niuxi.c 1814]

[Thr 140516277884704] NiSrvLGetServNo: service name 'sapctrl01' not found by operating system

[Thr 140516277884704] NiInit3: NI already initializes (init=1;cur=2048)

[Thr 140516277884704] addrinfo of 'localhost':

[Thr 140516277884704] 0: 127.0.0.1:0 'localhost' RAW (2-2-3-0-16)

[Thr 140516277884704] 1: <unknown family 36496>:0 RAW (2-36496-3-0-16)

[Thr 140516277884704] *** ERROR => NiPGetHostByName: invalid family 36496 [niuxi.c      1943]

[Thr 140516277884704] *** ERROR => NiHLGetNodeAddr: NiPGetHostByName failed (rc=-1) [nixxhl.cpp   284]

[Thr 140516277884704] NiHLGetNodeAddr: hostname 'localhost' not found by operating system

27.04.2016 19:46:24

Start

FAIL: NIEHOST_UNKNOWN (Address family not supported by protocol), NiRawConnect failed in plugin_fopen(

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3 Answers

  • Best Answer
    Apr 28, 2016 at 02:38 PM

    Hello Tapan,

    [Thr 140516277884704] NiHLGetNodeAddr: hostname 'localhost' not found by operating system

    Involve your OS team so they fix that.

    Cheers!

    Isaías

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  • Apr 28, 2016 at 12:23 PM

    Hello Tapan,

    Please go through the Solution section from SAP note 1301712.

    There is a special link for AIX OS.

    Kind regards,

    Cris

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    Former Member
    Apr 29, 2016 at 08:58 AM

    Hi Tapan,

    You need to mainatin the ip and localhost value in your /etc/hosts file.

    127.0.0.1 localhost

    With Regards

    Ashutosh Chaturvedi

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