Promotion Management in 4.x - Additional Information required

[Balaji]

hi Experts,

Suddenly my promotion management screen showing as blank page and version management unable to process your request,check you have sufficient right to perform the operation... for this error i noticed the two SAP solution notes

1843222 and 1762952

As per the one note, in the final steps, they are requested to create a properties file type with the name of the file,

in another note they are mentioned like create a blank text file

what type of file i need to create it? how we can able to create this file type in Linux/AIX?  any specific format required?

if i create an empty file when this will update ? and i noticed in our DEV system only three files are there

lcm.global-guid[xxx-abc].config.properties

lcm.cms-guid[xxx-abc].list.properties

lcm.admin.config-guid[xxx-abc].properties

but in our QA more number of list.properties files are available, not sure how and when this will be creating

can we delete all the available files in the given path and create a blank files here then it will update automatically?

kindly provide your inputs to understand the functionality here.

Regards,

Balaji

[Former Member · Accepted solution]

HI Balaji,

The files that you creates i.e. GUID files for promotion management are files which are required by Promotion to run. Each file has its own importance :

• lcm.admin-guid file holds the details of the systems defined in the settings -> manage systems page and this system information is retrieved from this file during the promotion process
• lcm.cms-guid[xyz123].list.properties holds the information of the source and destination CMS of a job
• lcm.global-guid[xyz123].config.properties holds a promotion job’s overriding information

As you compared the files to the other environment they are many because each time you create a job a new file will also get created which stores the information of the job in it. So it is possible you would have different numbers of file in different environment.

Regards,

Mahak

[Former Member]

Please check if this thread helps:

[former_member205064]

Create a file as per the query builder result.

It should be exactly the same name as what you get in the query builder result.

Do not get confued by txt file you have to create a

lcm.global-guid[xxx-abc].config.properties

lcm.cms-guid[xxx-abc].list.properties

lcm.admin.config-guid[xxx-abc].properties

.properties file

if it would have been windows then you will have to create .txt and then rename it as

lcm.global-guid[xxx-abc].config.properties

lcm.cms-guid[xxx-abc].list.properties

lcm.admin.config-guid[xxx-abc].properties

in case  linux/aix you can simple create them in window, easily rename it and use winSCP for transfer by using the account used to install BO.

restart the servers.

create those files which are missing.