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Activity task not visible in the calendar

Dear Expert,

I created an activity task selecting start date and end date but I'm not able to display it in my calendar. I even tried to create a new task directly from the Calendar but the only options available are: Appointment, Visit, Phone Call. I would like enable the task creation as well.

Do you know which are the customization steps to do that?

Many thanks in advance for your help.

Best Regards,


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2 Answers

  • Posted on Apr 28, 2016 at 01:04 PM

    Hello Giacomo,

    As also shown in the screenshot attached ,you can create Appointment ,phone call and vists in the calendar. You can refer Help Resource "Calendar" in help center search mentioning the same.

    Best Regards,


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    • Hi Giacomo,

      I further check in our system and as stated earliar can only see 3 types i.e. Appointment ,Visit and

      Phone call .Also in my previous note ,the Help Center document "Calendar" refer those three only.

      Not sure about 'Instore Activity' ,but can see the Task is not available in calendar .Maybe you can wait

      for comment for other experts.

      Hope this helps.

      Best Regards,


  • Posted on Jul 24, 2020 at 07:59 AM

    Hi Giacomo,

    This is a new feature request as task is still not enabled in C4C to be created using Calendar.

    Please post this on our influence forum;

    Best Regards,

    Dipaankkar Rai

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