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problem while crating sales orders for new sales area

deepu_p2
Active Participant
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Hi,

We created a new sales org in ECC and the date is completely set up in CRM. All the PPOMA, PPOCA and PP01 setting for organization are done.

when I crate the sales order in CRM and enter the customer  and Mateiral (extended to new sales organization) and hit enter the Pop up window is not showing me the new sales organization to select. I have to go in to the organization tab and select the new organization unit manually and it works.

Once I save the order the order gets replicated to ECC with out any problems but once the replication is complete the organization unit becomes blank on the sales order in CRM.

I get errors " Enter an organizational unit (Sales)"  at both Header and Item.


What am I missing?

Accepted Solutions (0)

Answers (5)

Answers (5)

deepu_p2
Active Participant
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the problem is with the distribution channel and division not getting identified for org data determination. I can still see the orgdata in PPOMA_CRM.

what I did was went to T77OMATTR make the distribution channel and division CHAN_DIV & D_CHANNEL maintanable in PPOMA_CRM and then maintained them in PPOMA . It started working.


this issue is resolved.

Former Member
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Hi Deepu,

Please make sure the Obj. permitted in determination flag is activated for Sales in the org model under Attributes tab.

Thanks,
Chandrakant

deepu_p2
Active Participant
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Is there a way to maintain relation between sales organization and sales order type in SAP CRM?

spencer_liang
Active Contributor
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Hi deepu,

in ppoma_crm, you may maintain attribute process type for a sales org unit.

but this is usually not used.

sales org unit is determined by org determ profile.

spencer

deepu_p2
Active Participant
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thanks for the response. I already ran the reprot "HRBCI_ATTRIBUTES_BUFFER_UPDATE".  it did not work.

can you please suggest something else.


deepu_p2
Active Participant
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the original sales order is good. Once the order gets replicated from ECC back to CRM. the organization unit is getting deleted.

spencer_liang
Active Contributor
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It gets deleted for a lot of reasons I guess. I would suggest some investigation hints.

if order has org data in va03 in ECC,

if sales org in CRM is assigned to a ECC org,

if ECC org exists in ECC,

if the sales area of this ECC org exists in ECC,

if sold to party is assigned with this sales area in ECC,

if org is changed in ECC, if the changed org has corresponding org in CRM,

etc.

You may debug crm_r3_salesdocument_upload to see if the org is properly mapped from bdoc to bapi, if the same org is input into sd_salesdocument_change/create in ECC, if org is changed after running sd_salesdocument_change/create.

I would suggest raising an incident in crm-btx-bf-if if you are not able to investigate it yourself.

Spencer

spencer_liang
Active Contributor
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Hi Deepu,

You get this error is because sales org unit is not determined and missing.

1, run report HRBCI_ATTRIBUTES_BUFFER_UPDATE to update buffer. and test again.

2, set breakpoint at FM defined in the rule of your org determ profile and see if responsible org unit is determined. If not, you need to find out why.

Spencer