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Apr 26, 2016 at 01:04 PM

EPM disabled but not possible to enable

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For some of our users, the EPM gets disabled and if we try to enable the EPM add-in under COM Add-ins, it doesn't work. We check mark the box and enable the EPM add-in but somehow the check mark disappears and we are not able to enable the EPM. How should we do to be able to get EPM tab back for the users with this issue?