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The document has not been opened when using Business One add-on

Hi Experts,

I recently upgraded SAP Crystal Reports for Business to SP07 and now when I click "Save" under Addons > Business One I get the messages:

Waiting for external Add-in command to complete

The document has not been opened.

I get this error in the following circumstances:

  • Clicking Edit from the Report and Layout manager to open the report and auto login to Business One
  • Opening Crystal Reports from Windows and logging into Business One / SQL Server
  • Clicking Save As and selecting a report and naming it
  • On 32bit SAP client and 64bit client
  • On latest Business One Patch level (9.1 PL11) and older ones (9.1 PL09)
  • Multiple Business One servers for various clients

Any help is appreciated.


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2 Answers

  • Posted on Apr 25, 2016 at 12:57 PM

    Moved to B1 forums

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  • Posted on Apr 26, 2016 at 01:36 AM

    Have you tried saving the file to the file system & importing it to see if that works?

    Try turning off the Save Data with Report option as well

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