Usage report for C4C (by user and duration)

[Former Member]

Hi All,

I'm looking for a report that shows usage of C4C, by login and time, and so far I've found the following.

In Silverlight --> Admin --> General Settings --> Usage and Response Time Statistics

The first report 'Usage Statistics' is ok from a high-level perspective

The other (beta) reports just open a blank screen to me. I think I've seen these in the past and they should be able to tell me who has logged into the system and their duration. Am I just dreaming or should this work...or is there another out-of-the-box report I can run to get what i'm looking for?

Thanks in advance

[Former Member · Accepted solution]

here's the answer

http://scn.sap.com/docs/DOC-65058

[former_member602886]

Same issue

[former_member373128]

Same issue here, can someone help?

[owen_carnes]

The link provided is no longer valid, but I am experiencing this same issue in the HTML5 version. Anyone have the answer? Thanks!