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CAL-S/4 Hana 1511 - FSP1 - Issue in Demo scenario Order to Cash


we have installed a S/4 Hana 1511 - FSP1 - on trial, with pre-configed demo scenarios.

With following the documentation from SAP, we are on Demo scenario Order to Cash (2.3).

During the first 2.3.1. Create Sales Order we fill in everything as mentioned in the document.

But when doing Availability Check on the material item, and/or try to do credit check we got a "Logon pop up",

and also a Error message "Error when calling Credit management. Technical error", with more details for message "UKM_PI008".

We are a bit surprised to get this message as it is in a pre-configured demo scanario, where we have followed the documentation strictly.

Are there some missing config and/or connection for this sub-functionality above (credit management check with Create Sales Order)?

Any input appreciated.

Best regards,

Johan Norman

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4 Answers

  • Best Answer
    Posted on Apr 22, 2016 at 02:26 PM

    Hi Johan,

    confirmed, we encountered the error this week and are investigating it.

    For now, please continue with other scenarios in the trial (either script or self-exploring). I will post any news in this thread.

    Sorry for the inconvenience.

    Best, Joerg

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  • Posted on Apr 25, 2016 at 11:05 PM

    Hi all,

    If you run into Credit Check error when creating Sales Order, you can disable the Credit Check temporary. This will direct the VA01 transaction to avoid the Web Service call that is creating the problem.

    Steps to deactivate the Credit Check for Sales and Distribution.

    1. Goto tCode SE18. Enter UKM_R3_ACTIVATE in the Enhancement Spot.

    2. Display and click the implementation node.

    4. Double clicks on the implementation Z_UKM_ACTIVATE

    5. Select the method IF_EX_UKM_R3-SET_ACTIVE .

    6. Change it to ' ' as shown below.

    7. Save and activate. This should allow you to create Sales Order with calling the Credit Check Web Service.

    1.png (17.1 kB)
    2.png (45.7 kB)
    3.png (52.8 kB)
    8.png (26.9 kB)
    6.png (21.7 kB)
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  • Posted on May 17, 2016 at 03:54 PM

    Hi Johan, all,

    the issue in the SAP S/4HANA trial with recurring user logon pop-ups in the credit check step when creating a sales order in order-to-cash scenario is resolved.

    The root cause was in the SAP Kernel and is resolved with the SAP Kernel 7.45 patch level 117, available as of May 12 (the respective disp+work package contains the patch, see SAP note 2284545 for details).

    How to make this work in the SAP CAL trial ?

    The CAL solution 'SAP S/4HANA, on premise edition 1511 FPS01 Fully-Activated' has been updated with the Kernel patch on May 17th 11am CET.

    You need to create a new instance from this solution. Instances that have been created before May 17th 11am will still contain the old Kernel version.

    If you want to keep your current instance (e.g. if you have invested major effort into it already), you need to apply the Kernel patch on the Linux OS level of your S/4HANA ABAP instance.

    How to make this work for the Blu-Ray disc shipment ?

    If you are using the Blu-Ray shipment for installation on your own on-premise hardware, you need to apply the Kernel patch (on S/4HANA ABAP server) or install a product license on your system (which is required for Blu-Ray shipment anyway; this 10-digit license / installation number will resolve the issue as well).



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    • I did all required customization settings in my S4HANA OP 1511, FP02. But still I could not able to block sales order.?

      can some one help me in blocking sales order?

      Please find attached document which shows my system technical details and important customization settings that I have done.

      One question do we must have/get "Credit profile Tab" in UKM_BP while creating BP as "SAP Credit Management" Role?

      I am not getting Credit Profile Tab, but I am having Credit Segment. Please do check where I have posted BUS5 T.code settings and provide me insight to block sales order.

      FYI: I do not have any screen called Credit Profile in BUS5 t.code.

      My objective is to block sales order, I have completed all necessary settings as per SAP NOTES and guides etc.

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    Former Member
    Posted on Aug 18, 2016 at 08:30 AM

    Hi AVN,

    Did you resolve your problem since i am facing one.

    I've upgraded kernel patch but the problem persists.


    Best Regards.

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    • Hello Experts,

      I have working of credit management in S/4 Hana, and I have configured full credit management with all relevant setting, but after reading above post, I got to know that to transfer the SD data we required PI or WS-RM.

      if we don't have both these system in place then SD data will not transfer in credit management ?

      because when I create new order open order value are not getting transfer to credit exposure.

      we are not using any web services , it is on premises.

      can you please tell me details about FCSM credit management, or anybody have some related documents, then please send this on

      thanks a lot in advance for your kind support.

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